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Transport policy


Transport Policy


All delivery charges are included in the final shopping basket and are dependent on the products selected for purchase.

While we make every effort to ensure orders are delivered by the date required, we cannot guarantee availability from the manufacturer or the manufacturer's delivery schedules.

Any variation to web delivery date given will be advised to you by email or telephone. If we are unable to make delivery because access is not possible, we reserve the right to make a failed delivery charge.

All of our delivery charges are based on the customer being available to accept the goods. This includes, on heavier items, the ability or willingness to manually offload the goods, or having mechanical offloading facilities available (such as a forklift truck). Crane-off or tail-lift facilities may be available on certain orders at an additional cost.

Please note that any order received after midday on a Friday (along with any order received over a weekend) will be processed on a Monday. All of our estimated delivery times are therefore based on a 5 day working week so please bear this in mind when ordering.


Accepting Your Delivery

Please check your goods thoroughly before signing for them.

If any part of your delivery is damaged or faulty please contact us by telephone on +35777772210 or e-mail info@one-visit.com

Do not accept damaged products. Orders signed for “unchecked” will be deemed to have been received in good condition.

As soon as the order has been delivered to your requested delivery address, the risk of any damage or loss passes to you.